Comments on: The psychology of waiting lines http://johnnyholland.org/2008/12/the-psychology-of-waiting-lines/ It's all about interaction Wed, 05 Jun 2013 06:03:21 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Jeroen van Geel http://johnnyholland.org/2008/12/the-psychology-of-waiting-lines/#comment-106473 Jeroen van Geel Wed, 03 Dec 2008 21:10:27 +0000 http://johnnyholland.org/?p=579#comment-106473 This reminds me of an experiment I did earlier this year. It was about redesigning the airport experience, in which we focused on 'Movement feels like progress'. This means that a moving line which is longer but moving, feels better then a short line that is standing still. Even when it means that the short line is finished faster. This resulted in some interesting experiments. Like using actors to create long lines, which could suddenly dissolve. This reminds me of an experiment I did earlier this year. It was about redesigning the airport experience, in which we focused on ‘Movement feels like progress’. This means that a moving line which is longer but moving, feels better then a short line that is standing still. Even when it means that the short line is finished faster.

This resulted in some interesting experiments. Like using actors to create long lines, which could suddenly dissolve.

]]> By: Anton http://johnnyholland.org/2008/12/the-psychology-of-waiting-lines/#comment-106472 Anton Wed, 03 Dec 2008 14:17:19 +0000 http://johnnyholland.org/?p=579#comment-106472 Interesting...especially if you consider a web form as a form of waiting to get what you want. Interesting…especially if you consider a web form as a form of waiting to get what you want.

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