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	<title>Comments on: The Strange Connection between Entitlement, Social Innovation, and Interaction Design</title>
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	<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/</link>
	<description>It&#039;s all about interaction</description>
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		<title>By: George Murray</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111727</link>
		<dc:creator>George Murray</dc:creator>
		<pubDate>Thu, 29 Apr 2010 21:08:31 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111727</guid>
		<description>My Jon Kolko Fandom++ with this article. As a 28 year old interaction designer what you&#039;re saying rings true as if you were sitting in on my mid 20&#039;s career conversations. And you worked in the word &#039;gnarly&#039;. Bravo.</description>
		<content:encoded><![CDATA[<p>My Jon Kolko Fandom++ with this article. As a 28 year old interaction designer what you&#8217;re saying rings true as if you were sitting in on my mid 20&#8242;s career conversations. And you worked in the word &#8216;gnarly&#8217;. Bravo.</p>
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		<title>By: Sean</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111726</link>
		<dc:creator>Sean</dc:creator>
		<pubDate>Mon, 26 Apr 2010 23:59:46 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111726</guid>
		<description>The problem is that not everybody is capable of innovative , creative work. And our schools are churning out kids with a desire for meaningful work but not the skill set nor the understanding that even important work has some tedious elements. All exciting all the time cannot exist.</description>
		<content:encoded><![CDATA[<p>The problem is that not everybody is capable of innovative , creative work. And our schools are churning out kids with a desire for meaningful work but not the skill set nor the understanding that even important work has some tedious elements. All exciting all the time cannot exist.</p>
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		<title>By: Weekly Roundup: Design Related Links #15 &#171; Discovery Session&#8230; by Gerard Dolan</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111725</link>
		<dc:creator>Weekly Roundup: Design Related Links #15 &#171; Discovery Session&#8230; by Gerard Dolan</dc:creator>
		<pubDate>Sun, 25 Apr 2010 12:45:43 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111725</guid>
		<description>[...] The Strange Connection between Entitlement, Social Innovation, and Interaction Design [...]</description>
		<content:encoded><![CDATA[<p>[...] The Strange Connection between Entitlement, Social Innovation, and Interaction Design [...]</p>
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		<title>By: Marc Rettig</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111724</link>
		<dc:creator>Marc Rettig</dc:creator>
		<pubDate>Mon, 19 Apr 2010 15:15:51 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111724</guid>
		<description>Hi Jon,
Thanks for this. We&#039;ve been sensing the same thing, thinking about the same thing. Can hardly get through a week without meeting someone else who feels this same frustration. Very glad about what you&#039;re doing at Austin, and very excited about your last paragraph here -- the news that you intend to publish your curriculum. I&#039;m eager to find ways to create channels for the people you describe in this article, and for the applied spread of material like your curriculum.</description>
		<content:encoded><![CDATA[<p>Hi Jon,<br />
Thanks for this. We&#8217;ve been sensing the same thing, thinking about the same thing. Can hardly get through a week without meeting someone else who feels this same frustration. Very glad about what you&#8217;re doing at Austin, and very excited about your last paragraph here &#8212; the news that you intend to publish your curriculum. I&#8217;m eager to find ways to create channels for the people you describe in this article, and for the applied spread of material like your curriculum.</p>
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		<title>By: Austin Center for Design &#124; Home</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111723</link>
		<dc:creator>Austin Center for Design &#124; Home</dc:creator>
		<pubDate>Sun, 18 Apr 2010 15:27:14 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111723</guid>
		<description>[...] Read the whole post here. [...]</description>
		<content:encoded><![CDATA[<p>[...] Read the whole post here. [...]</p>
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		<title>By: School of Social Innovation &#187; Blog Archive &#187; Jon Kolko: The Strange Connection between Entitlement, Social Innovation, and Interaction Design</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111722</link>
		<dc:creator>School of Social Innovation &#187; Blog Archive &#187; Jon Kolko: The Strange Connection between Entitlement, Social Innovation, and Interaction Design</dc:creator>
		<pubDate>Thu, 15 Apr 2010 11:14:40 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111722</guid>
		<description>[...] The Strange Connection between Entitlement, Social Innovation, and Interaction Design This is very relevant to the School of Social Innovation, and (who knows?) could even support the thesis. [...]</description>
		<content:encoded><![CDATA[<p>[...] The Strange Connection between Entitlement, Social Innovation, and Interaction Design This is very relevant to the School of Social Innovation, and (who knows?) could even support the thesis. [...]</p>
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		<title>By: User Experience, Usability and Design links for April 12th &#124; BlobFisk.com</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111721</link>
		<dc:creator>User Experience, Usability and Design links for April 12th &#124; BlobFisk.com</dc:creator>
		<pubDate>Mon, 12 Apr 2010 16:05:48 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111721</guid>
		<description>[...] The Strange Connection between Entitlement, Social Innovation, and Interaction DesignStudents would contact me and describe how miserable they were with their jobs, asking for advice on new career paths or even entirely new professions. It wasn&#8217;t that their bosses were mean, or that their working hours were awful; it wasn&#8217;t even the larger issues we&#8217;ve all dealt with in the business context, like the misappropriation of designer as stylists, or the prioritization of technologists over designers. Instead, I began to hear how the benefits of &#8216;flow&#8217; and &#8216;being creative&#8217; and &#8216;solving really hard problems&#8217; were being grossly outweighed by feelings of insignificance and irrelevance. My alumni were at the forefront of design, working at major consultancies and the heart of the Fortune 500 &#8211; and they didn&#8217;t feel like their work was meaningful. [...]</description>
		<content:encoded><![CDATA[<p>[...] The Strange Connection between Entitlement, Social Innovation, and Interaction DesignStudents would contact me and describe how miserable they were with their jobs, asking for advice on new career paths or even entirely new professions. It wasn&rsquo;t that their bosses were mean, or that their working hours were awful; it wasn&rsquo;t even the larger issues we&rsquo;ve all dealt with in the business context, like the misappropriation of designer as stylists, or the prioritization of technologists over designers. Instead, I began to hear how the benefits of &lsquo;flow&rsquo; and &lsquo;being creative&rsquo; and &lsquo;solving really hard problems&rsquo; were being grossly outweighed by feelings of insignificance and irrelevance. My alumni were at the forefront of design, working at major consultancies and the heart of the Fortune 500 &ndash; and they didn&rsquo;t feel like their work was meaningful. [...]</p>
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		<title>By: Tema frank</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111720</link>
		<dc:creator>Tema frank</dc:creator>
		<pubDate>Mon, 12 Apr 2010 14:34:21 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111720</guid>
		<description>The problem is that not everybody is capable of innovative , creative work. And our schools are churning out kids with a desire for meaningful work but not the skill set nor the understanding that even important work has some tedious elements. All exciting all the time cannot exist.</description>
		<content:encoded><![CDATA[<p>The problem is that not everybody is capable of innovative , creative work. And our schools are churning out kids with a desire for meaningful work but not the skill set nor the understanding that even important work has some tedious elements. All exciting all the time cannot exist.</p>
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		<title>By: Sam Ladner</title>
		<link>http://johnnyholland.org/2010/04/the-strange-connection-between-entitlement-social-innovation-and-interaction-design/#comment-111719</link>
		<dc:creator>Sam Ladner</dc:creator>
		<pubDate>Mon, 12 Apr 2010 13:11:55 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=6886#comment-111719</guid>
		<description>Hey Jon,
I find this post really, really interesting. As someone who has studied design work, I see a lot of threads worth exploring here.

First and foremost, I ask myself, is this &quot;generation&quot; more or less alienated than generations past? )I put it in doubt quotes because I scoff at the notion of &quot;milennials&quot; being a distinct group.)  In other words, these alumni that are asking your advice, are they somehow qualitatively MORE alienated than previously? Or are they perhaps affected by a cultural shift of work norms?

I suspect it&#039;s a combination of both. We know globalization has transformed the workplace. Technological change has actually centralized control, contrary to what it appears to do. Time zone shifting is common, and work&#039;s conception oftentimes is nowhere physically related to its execution.

Also, however, we are living in the quintessential neoliberal society. We are exhorted to always do more, be more, to self actualize. These younger designers were raised when such norms became cemented. I&#039;m a GenXer; we were raised to be suspicious of our employers because we saw all our parents get laid off and we had no jobs waiting for us when we graduated. Younger people instead saw unbelievable prosperity. They also were imbued with a sense of self-improvement that past generations could not rival.

&quot;Entitlement.&quot; This word troubles me. It suggests that they expect something they don&#039;t &quot;deserve.&quot; I think that&#039;s unfair. No, worse, I think it&#039;s falling into a trap that everyone older, wiser, richer, and more powerful falls into. &quot;Oh you [ women/people of colour/left-wingers/environmentalists ] act so ENTITLED.&quot; It&#039;s a backlash phrase from [ washington elites/chauvinist men/first-world governments ].

I think we have a cultural shift here.

And finally, as someone who does have a PhD in sociology, well, I&#039;m kind of proud of that credential. It trained me well and gave me skills that are unique. Not that I&#039;m bragging...
;)</description>
		<content:encoded><![CDATA[<p>Hey Jon,<br />
I find this post really, really interesting. As someone who has studied design work, I see a lot of threads worth exploring here.</p>
<p>First and foremost, I ask myself, is this &#8220;generation&#8221; more or less alienated than generations past? )I put it in doubt quotes because I scoff at the notion of &#8220;milennials&#8221; being a distinct group.)  In other words, these alumni that are asking your advice, are they somehow qualitatively MORE alienated than previously? Or are they perhaps affected by a cultural shift of work norms?</p>
<p>I suspect it&#8217;s a combination of both. We know globalization has transformed the workplace. Technological change has actually centralized control, contrary to what it appears to do. Time zone shifting is common, and work&#8217;s conception oftentimes is nowhere physically related to its execution.</p>
<p>Also, however, we are living in the quintessential neoliberal society. We are exhorted to always do more, be more, to self actualize. These younger designers were raised when such norms became cemented. I&#8217;m a GenXer; we were raised to be suspicious of our employers because we saw all our parents get laid off and we had no jobs waiting for us when we graduated. Younger people instead saw unbelievable prosperity. They also were imbued with a sense of self-improvement that past generations could not rival.</p>
<p>&#8220;Entitlement.&#8221; This word troubles me. It suggests that they expect something they don&#8217;t &#8220;deserve.&#8221; I think that&#8217;s unfair. No, worse, I think it&#8217;s falling into a trap that everyone older, wiser, richer, and more powerful falls into. &#8220;Oh you [ women/people of colour/left-wingers/environmentalists ] act so ENTITLED.&#8221; It&#8217;s a backlash phrase from [ washington elites/chauvinist men/first-world governments ].</p>
<p>I think we have a cultural shift here.</p>
<p>And finally, as someone who does have a PhD in sociology, well, I&#8217;m kind of proud of that credential. It trained me well and gave me skills that are unique. Not that I&#8217;m bragging&#8230; <img src='http://johnnyholland.org/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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