In order to combat that I wanted to discuss a method gleaned from the wide world of sports that can help you to evangelize UX and your ideas both within your organization as well as with your clients.
That lesson? Learn to be a teammate. The first step in learning to be a great teammate is to earn your teams’ mutual respect and acceptance. To do that you need to being willing to swallow your pride, be the bigger person, and admit when something is and is not your responsibility. Sure, you can have opinions about anything, but to be honest, the marketing numbers or the coding, or other non-UX design focused things are not your responsibility. Might you be a better marketing representative that the person on your team? Sure. But you aren’t the marketing person responsible for this project, you are the UX designer. Respect the other person’s role. Offer up suggestions to them in a kind way, in a way that you want people to offer up design suggestions to you, and then… leave it alone. You are not the saving grace of this company, you are a part of the company team. By recognizing and taking control of your responsibilities and by letting your other team members do them same, you are showing that you have faith in your teammates, the overall team and the team philosophy.
The outcomes of taking this first step towards being a great teammate are mutual respect and acceptance on both parts (yours and your team’s). Having these makes it a lot easier for people to trust you as an expert, as well as, to respect your thoughts and comments. This, of course, gives you a greater ability to sell UX and your UX ideas. By letting your guard down you are inviting your teammates to do the same. And once they do, they will start to see you as a valued part of the team and will then be a lot more likely to help you to curate the best solutions possible for your users.
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