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	<title>Comments on: Creating a Shared Understanding</title>
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	<link>http://johnnyholland.org/2012/06/creating-a-shared-understanding/</link>
	<description>It&#039;s all about interaction</description>
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		<title>By: Putting the UX in our work &#124; Designing for Experience</title>
		<link>http://johnnyholland.org/2012/06/creating-a-shared-understanding/#comment-120480</link>
		<dc:creator>Putting the UX in our work &#124; Designing for Experience</dc:creator>
		<pubDate>Thu, 18 Apr 2013 07:44:23 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16858#comment-120480</guid>
		<description>[...] if the work never gets done, or WORSE, it gets done but not used or implemented. A few have talked about this, but there is clearly some discussion about this in the UX community (Those links [...]</description>
		<content:encoded><![CDATA[<p>[...] if the work never gets done, or WORSE, it gets done but not used or implemented. A few have talked about this, but there is clearly some discussion about this in the UX community (Those links [...]</p>
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		<title>By: It’s All About Collaboration &#124; Wireframing Tool - ProtoShare</title>
		<link>http://johnnyholland.org/2012/06/creating-a-shared-understanding/#comment-119107</link>
		<dc:creator>It’s All About Collaboration &#124; Wireframing Tool - ProtoShare</dc:creator>
		<pubDate>Wed, 11 Jul 2012 21:50:41 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16858#comment-119107</guid>
		<description>[...] Creating a Shared Understanding Creating a shared understanding among stakeholders is crucial and that UX is really the best-positioned team to facilitate this. I have a specific idea of what a shared understanding means. Shared understanding means that everyone knows what will be built and why it will be built that way. [...]</description>
		<content:encoded><![CDATA[<p>[...] Creating a Shared Understanding Creating a shared understanding among stakeholders is crucial and that UX is really the best-positioned team to facilitate this. I have a specific idea of what a shared understanding means. Shared understanding means that everyone knows what will be built and why it will be built that way. [...]</p>
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		<title>By: Andrew Mottaz</title>
		<link>http://johnnyholland.org/2012/06/creating-a-shared-understanding/#comment-119018</link>
		<dc:creator>Andrew Mottaz</dc:creator>
		<pubDate>Mon, 18 Jun 2012 16:53:17 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16858#comment-119018</guid>
		<description>Thanks for the question -- This is a really interesting, and very common scenario -- development is in the dark until they get delivered an authoritative spec.  Now you have the difficult task of figuring out exactly what was intended. 

If this were an issue I had, I would probably still write at least some user stories.   You can write user stories quickly, and your client should be able to sign off on them just as quickly.  If they can&#039;t, then clearly the documentation they gave you isn&#039;t adequate for you to successfully build the project.  Better to learn that up front.

I would also prototype as appropriate.  The problem with the &#039;frozen&#039; design you&#039;ve been handed is how to handle unforeseen issues.  What happens when a slight change to the design could result in huge development savings for the customer?  How about when you uncover needed functionality that was missed in the flat development phase?

The bottom line in your scenario is that the &#039;shared&#039; aspect of shared understanding is missing.   Spending some time writing user stories and/or prototyping key concepts will give your client important feedback about how you are interpreting the design documents you were given.  They can correct you if you&#039;re wrong.

The step of creating technical specs to me comes after the user stories and prototypes.  Once everyone understands what you&#039;re trying to do, then have engineers find the best solution and adequately document tasks so that the work can be parceled out.

Hope this helps.</description>
		<content:encoded><![CDATA[<p>Thanks for the question &#8212; This is a really interesting, and very common scenario &#8212; development is in the dark until they get delivered an authoritative spec.  Now you have the difficult task of figuring out exactly what was intended. </p>
<p>If this were an issue I had, I would probably still write at least some user stories.   You can write user stories quickly, and your client should be able to sign off on them just as quickly.  If they can&#8217;t, then clearly the documentation they gave you isn&#8217;t adequate for you to successfully build the project.  Better to learn that up front.</p>
<p>I would also prototype as appropriate.  The problem with the &#8216;frozen&#8217; design you&#8217;ve been handed is how to handle unforeseen issues.  What happens when a slight change to the design could result in huge development savings for the customer?  How about when you uncover needed functionality that was missed in the flat development phase?</p>
<p>The bottom line in your scenario is that the &#8216;shared&#8217; aspect of shared understanding is missing.   Spending some time writing user stories and/or prototyping key concepts will give your client important feedback about how you are interpreting the design documents you were given.  They can correct you if you&#8217;re wrong.</p>
<p>The step of creating technical specs to me comes after the user stories and prototypes.  Once everyone understands what you&#8217;re trying to do, then have engineers find the best solution and adequately document tasks so that the work can be parceled out.</p>
<p>Hope this helps.</p>
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		<title>By: Andrew</title>
		<link>http://johnnyholland.org/2012/06/creating-a-shared-understanding/#comment-119015</link>
		<dc:creator>Andrew</dc:creator>
		<pubDate>Sat, 16 Jun 2012 21:59:10 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16858#comment-119015</guid>
		<description>Great perspective, Andrew. 

Wondering if you can chime in on the following situation: We are working with a client who has engaged a creative agency. The client and the creative agency worked together to produce designs that were subsequently signed-off on.

As the technical agency (responsible for the technical aspects of making those designs &quot;come-alive&quot;), do we now go through the process of creating user stories? From my experience, user stories typically drive wireframes and design efforts. In this case, we are being handed completed designs. So what&#039;s the best way of creating technical specs from these designs (for front-end/creative and back-end engineers)? What&#039;s the best way to ensure that technical development activities fulfill what&#039;s laid out in the designs?

One approach I am considering is to have the designs annotated with interaction specifics, data sources/attributes, etc, so that the Development and QA team have a visual (rather than the typical flat user story) reference. 

Would love your thoughts.

Andrew</description>
		<content:encoded><![CDATA[<p>Great perspective, Andrew. </p>
<p>Wondering if you can chime in on the following situation: We are working with a client who has engaged a creative agency. The client and the creative agency worked together to produce designs that were subsequently signed-off on.</p>
<p>As the technical agency (responsible for the technical aspects of making those designs &#8220;come-alive&#8221;), do we now go through the process of creating user stories? From my experience, user stories typically drive wireframes and design efforts. In this case, we are being handed completed designs. So what&#8217;s the best way of creating technical specs from these designs (for front-end/creative and back-end engineers)? What&#8217;s the best way to ensure that technical development activities fulfill what&#8217;s laid out in the designs?</p>
<p>One approach I am considering is to have the designs annotated with interaction specifics, data sources/attributes, etc, so that the Development and QA team have a visual (rather than the typical flat user story) reference. </p>
<p>Would love your thoughts.</p>
<p>Andrew</p>
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		<title>By: David Hardwick</title>
		<link>http://johnnyholland.org/2012/06/creating-a-shared-understanding/#comment-119005</link>
		<dc:creator>David Hardwick</dc:creator>
		<pubDate>Wed, 13 Jun 2012 20:03:55 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16858#comment-119005</guid>
		<description>I whole heartily agree about doing prototypes to align everyone, that is our approach too.  We do the Requirements only after the prototype and wire frames are viewed and engaged by the architect, the exec team, and (as much as we can) customers</description>
		<content:encoded><![CDATA[<p>I whole heartily agree about doing prototypes to align everyone, that is our approach too.  We do the Requirements only after the prototype and wire frames are viewed and engaged by the architect, the exec team, and (as much as we can) customers</p>
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