Today on Radio Johnny Jeff Parks talks with the Director of Marketing and Communications from ClickTale Web Analyics based in Israel, Shmuli Goldberg. Mr. Goldberg discusses the need for businesses to start balancing traditional quantitative analytic measures with qualitative “In Page Analytics” to find out what customers are focusing on, and interacting with, inside the pages themselves.

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Today on Radio Johnny, Jeff Parks talks with Debra Gelman, User Experience Lead at Comcast Interactive. Debra shares key guidelines for designing for children; how these experiences can assist all designers in creating more effective online experiences for adults; as well as ways to create engaging social media interactions for children.

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Today on Radio Johnny, Jeff Parks talks with Jill Christ and Elizabeth Thapliyal from Citrix Online. They share their experiences in re-designing GoToMeeting, GoToWebinar, and GoToTraining and how they changed the traditional stakeholder review process to a user-centered review process, allowing users to become the ultimate stakeholder.

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Today on Radio Johnny, Jeff Parks talks with Paul Kahn, 2010 Keynote for the EuroIA Summit taking place September 24th and 25th in Paris, France at Les Salons de l’Aveyron. Paul shares his experiences working in the field of Information Architecture over the years, how users access and understand information, as well as the many challenges and opportunities for the future of the discipline.

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Today on Radio Johnny, Jeff Parks talks with Nick Finck from Blue Flavor about the power of the collective voice and how in the experience economy, businesses need to listen carefully to customer feedback; trust their own employees in making choices; and empower them to look at failure as an opportunity to improve upon current products and services. … »

Today on Radio Johnny, Jeff Parks talks with co-founder of the IAI, author of O’Reilly’s Information Architecture for the World Wide Web, and founder of Rosenfeld Media, Louis Rosenfeld. Lou shares feedback from his impromptu session at the 11th Annual Information Architecture Summit; ideas for a decision making framework within larger organizations; as well as upcoming publications and future plans for Rosenfeld Media. … »

Today on Radio Johnny Jeff Parks chats with Thomas Vander Wal who helped found the Information Architecture Institute; the peer-written webzine Boxes and Arrows; and who also coined the term “folksonomy”. They talk about where we’ve been in the design community and how we need to start asking better questions that focus on what we don’t know, rather than arguing over the merits of the tools that now comprise our respective disciplines. … »

Today on Radio Johnny Jeff Parks chats with Karen McGrane about how the future leaders in design can build a strong portfolio and interview skills to land their dream career. Karen also address the need to work effectively within the multi-disciplinary teams that make up every sector today when given the title of User Experience Designer. … »

Today on Radio Johnny Jeff Parks chats with freelance experience strategist in Amsterdam, Joe Lamantia on the emerging topic of Augmented Reality and how this discipline is acquiring tremendous interest with thought leaders and various industries around the world. … »

Design Researcher Brynn Evans and Interaction Designer Will Evans talk with Jeff Parks about the importance of looking at the social elements of search. … »