As a user researcher, I’m not proud to admit that there have been times I’ve nodded along and pretended to [...]
Learning the Subject Matter
Jim Ross
Follow us on @johnnyholland
Rock Star
Jim has spent most of the 21st Century researching and designing intuitive and satisfying user experiences. As a design research consultant, he has helped such companies as Bank of America, Bloomberg, Comcast, Ford Motor Company, NBC Universal, Oppenheimer Funds, Novartis, Rite Aid, Vanguard, and Wyeth Pharmaceuticals. As a User-Centered Designer at JPMorgan Chase, he led the design of large intranet sites, Web sites, and Web applications. Jim has a Masters of Science degree in Human-Computer Interaction from DePaul University.