Good design is hard to do. The very nature of human centred design is confronting, challenging and often uncomfortable. Every [...]
Learning From Our Challenge Piles
Michelle Gilmore
Follow us on @johnnyholland
Rock Star
Michelle has been exploring design in its many forms for over ten years. With a foundation in industrial design, her study, project experience and knowledge of business, evolved to focus on Service Design. She has led multi-disciplinary teams, in Australia and internationally, on a variety of projects Michelle has taught and lectured at various design schools including Limkokwing (Malaysia), UTS, RMIT and Melbourne University. She co-founded Neoteny Service Design in 2009.
Emerging a User Experience Strategy
In our previous article, we focused on the first step to developing a User Experience (UX) strategy by presenting how [...]
User Stories: a strategic design tool
Collaboratively developing a User Experience Strategy