
Many a scientific study has been commissioned and conducted exploring the fascinatingly complex cognitive process we go through when we[...]
Richard Ingram is a writer, content strategy advocate, and information designer who hails from the sleepy English seaside town of Hastings. He's a partner at ingserv, a tiny studio that creates simple websites that are accessible to everyone, including people with disabilities. He regularly blogs about content strategy, information architecture, and web accessibility at richardingram.co.uk and tweets to anyone who’ll listen.

Many a scientific study has been commissioned and conducted exploring the fascinatingly complex cognitive process we go through when we[...]