Organizations are tenuous phenomena; they can fall apart at any time. To navigate the landscape of organizational culture interaction[...]
Organizational Culture 101: A Practical How-To For Interaction Designers
Sam Ladner
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Sam Ladner currently runs her own firm, Copernicus Consulting Group. She specializes in uncovering insights for organizations designing products, services, or processes. She holds a PhD in sociology from York University. She blogs at http://designresearch.wordpress.com