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	<title>Comments for Johnny Holland</title>
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	<link>http://johnnyholland.org</link>
	<description>It&#039;s all about interaction</description>
	<lastBuildDate>Fri, 25 May 2012 07:48:16 +0000</lastBuildDate>
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		<title>Comment on Lean UX Is Not Anti-deliverable by Vesa M</title>
		<link>http://johnnyholland.org/2012/05/lean-ux-is-not-anti-deliverable/#comment-118892</link>
		<dc:creator>Vesa M</dc:creator>
		<pubDate>Fri, 25 May 2012 07:48:16 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16785#comment-118892</guid>
		<description>Let me add to the subject of documentation: the border is vague between the documents you create for your self to process things and documents you create to communicate.

You will need some format to process your thoughts to get things going. Many times (some of) that stuff gets in to the communication documents. I was in a project that had a leader who wanted to cut out **all** the waste. That included all stuff that looked too much like something presented in a formal waterfall documentation. And it did not work out.</description>
		<content:encoded><![CDATA[<p>Let me add to the subject of documentation: the border is vague between the documents you create for your self to process things and documents you create to communicate.</p>
<p>You will need some format to process your thoughts to get things going. Many times (some of) that stuff gets in to the communication documents. I was in a project that had a leader who wanted to cut out **all** the waste. That included all stuff that looked too much like something presented in a formal waterfall documentation. And it did not work out.</p>
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		<title>Comment on Lean UX Is Not Anti-deliverable by Matthias Schreck</title>
		<link>http://johnnyholland.org/2012/05/lean-ux-is-not-anti-deliverable/#comment-118881</link>
		<dc:creator>Matthias Schreck</dc:creator>
		<pubDate>Thu, 24 May 2012 00:49:11 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16785#comment-118881</guid>
		<description>Great post, and spot on, I believe. Having worked in various large organisations as a UX professional, it seemed to be part of the UX mind set to not only create deliverables as outcomes and recommendations, but also to point out exactly how much the UX professional had done to arrive at these recommendations. This is what really annoys me with a lot of UX people:they spend so much time on explaining their process and the structure of their own work, completely ignoring the fact that in a good team, other team members trust them and their processes and don&#039;t have to be told about every step on the way. This is one of the reasons why these deliverables get inflated so much. 
My other frustration is the delivery of &#039;dead&#039; documents, where UX people ignore shifting goal posts and changing circumstances (like new technical limitations) and stick to their one-off recommendations. In a lean environment, use one lean deliverable and build on it and adjust it as you go along with the rest of the team.

It&#039;s one of the major challenges of UX as a professional field to pull people out of those outdated mindsets.</description>
		<content:encoded><![CDATA[<p>Great post, and spot on, I believe. Having worked in various large organisations as a UX professional, it seemed to be part of the UX mind set to not only create deliverables as outcomes and recommendations, but also to point out exactly how much the UX professional had done to arrive at these recommendations. This is what really annoys me with a lot of UX people:they spend so much time on explaining their process and the structure of their own work, completely ignoring the fact that in a good team, other team members trust them and their processes and don&#8217;t have to be told about every step on the way. This is one of the reasons why these deliverables get inflated so much.<br />
My other frustration is the delivery of &#8216;dead&#8217; documents, where UX people ignore shifting goal posts and changing circumstances (like new technical limitations) and stick to their one-off recommendations. In a lean environment, use one lean deliverable and build on it and adjust it as you go along with the rest of the team.</p>
<p>It&#8217;s one of the major challenges of UX as a professional field to pull people out of those outdated mindsets.</p>
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		<title>Comment on Lean UX Is Not Anti-deliverable by Pieter Jongerius</title>
		<link>http://johnnyholland.org/2012/05/lean-ux-is-not-anti-deliverable/#comment-118879</link>
		<dc:creator>Pieter Jongerius</dc:creator>
		<pubDate>Wed, 23 May 2012 19:58:07 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16785#comment-118879</guid>
		<description>Hi Jeff, great post!
Try this: all design is documentation. Just a very expensive way of telling others or yourself what the /product/ should be like :-)

That said, it just so happens that I wrote a book on Agile UX, design &amp; development (for which, btw, also the big kahuna Jeroen van Geel has written a very nice chapter. :-)
It will be published late summer.

I&#039;ll paste in a shortened fragment on documentation, that gives our nuanced view on documentation in Agile UX, more specifically Scrum:


“Eliminate waste” is the first principle of Lean software development, and Scrum has borrowed many of its principles. But is documentation “waste”? Sometimes it is, but not always. Ask yourself what the purpose of the documentation is, and take a different approach to each type: 
1.  Documentation used to establish project preparation, such as program of requirements, negotiated business rules, sitemap. You must be very careful with these documents. They are typical waterfall documents. A sitemap is only useful if you’re prepared to adjust it as more insight is gained.
2.	 Documentation used to guide design &amp; development on a continuous basis, such as brand values, user insights, a product statement, coding guidelines-—this is what you need. Use PowerPoint style not reams of text, so it can be displayed on the wall and seen from a distance. Remember, nobody will look at documentation that’s put into a folder on a server. Waste of energy! 
3.	 Documentation used to transfer knowledge among various disciplines-—flows, wireframes, and PoRs-—are rarely needed when team members work together in the same room. Usually a simple sketch or a quick one on one is all it takes to run through a story. We believe that only very complex functions or interactions need to be specified and worked out on a computer.  
4.	Documentation for comprehending the project at a later stage—such as an editorial guide for when the project has gone live, a corporate identity manual, description of important technical preferences. This kind of documentation is essential. It is an intrinsic part of your product. Provide something tangible—not just an email with attachments.

-- I&#039;d be happy to hear your thoughts!
Pieter</description>
		<content:encoded><![CDATA[<p>Hi Jeff, great post!<br />
Try this: all design is documentation. Just a very expensive way of telling others or yourself what the /product/ should be like <img src='http://johnnyholland.org/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>That said, it just so happens that I wrote a book on Agile UX, design &amp; development (for which, btw, also the big kahuna Jeroen van Geel has written a very nice chapter. <img src='http://johnnyholland.org/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /><br />
It will be published late summer.</p>
<p>I&#8217;ll paste in a shortened fragment on documentation, that gives our nuanced view on documentation in Agile UX, more specifically Scrum:</p>
<p>“Eliminate waste” is the first principle of Lean software development, and Scrum has borrowed many of its principles. But is documentation “waste”? Sometimes it is, but not always. Ask yourself what the purpose of the documentation is, and take a different approach to each type:<br />
1.  Documentation used to establish project preparation, such as program of requirements, negotiated business rules, sitemap. You must be very careful with these documents. They are typical waterfall documents. A sitemap is only useful if you’re prepared to adjust it as more insight is gained.<br />
2.	 Documentation used to guide design &amp; development on a continuous basis, such as brand values, user insights, a product statement, coding guidelines-—this is what you need. Use PowerPoint style not reams of text, so it can be displayed on the wall and seen from a distance. Remember, nobody will look at documentation that’s put into a folder on a server. Waste of energy!<br />
3.	 Documentation used to transfer knowledge among various disciplines-—flows, wireframes, and PoRs-—are rarely needed when team members work together in the same room. Usually a simple sketch or a quick one on one is all it takes to run through a story. We believe that only very complex functions or interactions need to be specified and worked out on a computer.<br />
4.	Documentation for comprehending the project at a later stage—such as an editorial guide for when the project has gone live, a corporate identity manual, description of important technical preferences. This kind of documentation is essential. It is an intrinsic part of your product. Provide something tangible—not just an email with attachments.</p>
<p>&#8211; I&#8217;d be happy to hear your thoughts!<br />
Pieter</p>
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		<title>Comment on Lean UX Is Not Anti-deliverable by Nick Eubanks</title>
		<link>http://johnnyholland.org/2012/05/lean-ux-is-not-anti-deliverable/#comment-118878</link>
		<dc:creator>Nick Eubanks</dc:creator>
		<pubDate>Wed, 23 May 2012 19:41:38 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16785#comment-118878</guid>
		<description>&quot;The focus should still be to design the best experience while minimizing the amount of time designing the wrong ones — not to design documentation that describes these design hypotheses.&quot; This is the single most frustrating aspect of working with people or teams that are not keen to the value of delivering UX as a form of problem solving. Open and consistent communication is the most efficient way to inform all stakeholders and reduce the need (and hopefully requirement) for documentation. Cheers!</description>
		<content:encoded><![CDATA[<p>&#8220;The focus should still be to design the best experience while minimizing the amount of time designing the wrong ones — not to design documentation that describes these design hypotheses.&#8221; This is the single most frustrating aspect of working with people or teams that are not keen to the value of delivering UX as a form of problem solving. Open and consistent communication is the most efficient way to inform all stakeholders and reduce the need (and hopefully requirement) for documentation. Cheers!</p>
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		<title>Comment on The Secret Sauce of Social by Shwhite Hot! The Secret Sauce of Social &#171; Desight for signs &#38; brand design London</title>
		<link>http://johnnyholland.org/2012/05/the-secret-sauce-of-social/#comment-118858</link>
		<dc:creator>Shwhite Hot! The Secret Sauce of Social &#171; Desight for signs &#38; brand design London</dc:creator>
		<pubDate>Sun, 20 May 2012 20:40:06 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16718#comment-118858</guid>
		<description>[...] by ADRIAN CHAN on May 14, 2012 [...]</description>
		<content:encoded><![CDATA[<p>[...] by ADRIAN CHAN on May 14, 2012 [...]</p>
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		<title>Comment on The Secret Sauce of Social by Lis</title>
		<link>http://johnnyholland.org/2012/05/the-secret-sauce-of-social/#comment-118845</link>
		<dc:creator>Lis</dc:creator>
		<pubDate>Thu, 17 May 2012 15:57:16 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16718#comment-118845</guid>
		<description>Great article and easily the first that I&#039;ve read that really gets at what Social Design means. Well done!</description>
		<content:encoded><![CDATA[<p>Great article and easily the first that I&#8217;ve read that really gets at what Social Design means. Well done!</p>
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		<title>Comment on The Secret Sauce of Social by Mahesh CR</title>
		<link>http://johnnyholland.org/2012/05/the-secret-sauce-of-social/#comment-118835</link>
		<dc:creator>Mahesh CR</dc:creator>
		<pubDate>Tue, 15 May 2012 15:25:11 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=16718#comment-118835</guid>
		<description>Brilliant and beautiful essay Adrian. This is writing that both illumines and sings through the difficulties of explaining what social is. Easily the most profound take on the subject!</description>
		<content:encoded><![CDATA[<p>Brilliant and beautiful essay Adrian. This is writing that both illumines and sings through the difficulties of explaining what social is. Easily the most profound take on the subject!</p>
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		<title>Comment on Beyond Staggered Sprints: How TheLadders.com Integrated UX into Agile by Joe</title>
		<link>http://johnnyholland.org/2010/10/beyond-staggered-sprints-how-theladders-com-integrated-ux-into-agile/#comment-118833</link>
		<dc:creator>Joe</dc:creator>
		<pubDate>Tue, 15 May 2012 13:21:36 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=8863#comment-118833</guid>
		<description>Awesome.  If you knew how much I wish I had read this in October of 2010!  I’ve basically suffered through 85% of this stuff... 

We don&#039;t have all of our patterns defined yet.  So I am integrating the visual style into our Axure widget library.  onHover of a secret hotspot in the top right of each widget, I popup the visual of that  widget and the corresponding CSS. My Axure widget is styled as close to the visual as possible, but it ain&#039;t Photoshop (or FW) so I feel that this is necessary. Thoughts?

Also, you said that &quot;....Our QA team bases their tests on mocks, prototypes and a shared understanding of how the system is supposed to function. This is built through collaborative problem solving with te whole team.....&quot;

Can you elaborate a little bit on this?  What sort of mocks are you referring to?  Do they exist in addition to the prototype?  are they hi-fi?  lo-fi? quasi-medium-fi?  We don&#039;t have a visual designer, so I struggle with how to ensure screens are built as designed.  One thought is to integrate QA into your collaborative sessions every few days in a two-week sprint.  

Great article man.  I will keep fighting the good fight over here now that I have a sense of hope!</description>
		<content:encoded><![CDATA[<p>Awesome.  If you knew how much I wish I had read this in October of 2010!  I’ve basically suffered through 85% of this stuff&#8230; </p>
<p>We don&#8217;t have all of our patterns defined yet.  So I am integrating the visual style into our Axure widget library.  onHover of a secret hotspot in the top right of each widget, I popup the visual of that  widget and the corresponding CSS. My Axure widget is styled as close to the visual as possible, but it ain&#8217;t Photoshop (or FW) so I feel that this is necessary. Thoughts?</p>
<p>Also, you said that &#8220;&#8230;.Our QA team bases their tests on mocks, prototypes and a shared understanding of how the system is supposed to function. This is built through collaborative problem solving with te whole team&#8230;..&#8221;</p>
<p>Can you elaborate a little bit on this?  What sort of mocks are you referring to?  Do they exist in addition to the prototype?  are they hi-fi?  lo-fi? quasi-medium-fi?  We don&#8217;t have a visual designer, so I struggle with how to ensure screens are built as designed.  One thought is to integrate QA into your collaborative sessions every few days in a two-week sprint.  </p>
<p>Great article man.  I will keep fighting the good fight over here now that I have a sense of hope!</p>
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		<title>Comment on Creating Successful Style Guides by Amazon Kindle</title>
		<link>http://johnnyholland.org/2010/02/creating-successful-style-guides/#comment-118806</link>
		<dc:creator>Amazon Kindle</dc:creator>
		<pubDate>Mon, 14 May 2012 03:28:10 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=5839#comment-118806</guid>
		<description>&lt;strong&gt;Trackback...&lt;/strong&gt;

A new valuable web page that I have visited! A lot of wonderful info here...</description>
		<content:encoded><![CDATA[<p><strong>Trackback&#8230;</strong></p>
<p>A new valuable web page that I have visited! A lot of wonderful info here&#8230;</p>
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		<title>Comment on Android &amp; iPhone App Design: Is it twice the work? by Kelly Jones</title>
		<link>http://johnnyholland.org/2010/09/android-iphone-app-design-is-it-twice-the-work/#comment-118791</link>
		<dc:creator>Kelly Jones</dc:creator>
		<pubDate>Sat, 12 May 2012 18:23:34 +0000</pubDate>
		<guid isPermaLink="false">http://johnnyholland.org/?p=8504#comment-118791</guid>
		<description>Awesome post. Here ‘s a great tool that lets you build apps without coding. Just point and click to build your web or mobile app
 http://www.caspio.com/app-builder.aspx</description>
		<content:encoded><![CDATA[<p>Awesome post. Here ‘s a great tool that lets you build apps without coding. Just point and click to build your web or mobile app<br />
 <a href="http://www.caspio.com/app-builder.aspx" rel="nofollow">http://www.caspio.com/app-builder.aspx</a></p>
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