Now more than ever, content strategists need to think like librarians. Need proof? Look no further than Pinterest, one of the fastest[...]
Digital UX
We love the digital world.
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We love the digital world.
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Harness Your Curiosity About What Makes People Tick
Many of us are a little scared of being in front of a “real person” so we use the “I’m an official researcher; I must analyze[...]
The Social Design of Commercial Tweets and Posts
Writing commercial messages might not seem to fall within the purview of social interaction design. But as I dove into the challenge, it[...]
Sharepocalypse, and Why Social Sharing is Noisy
Recently Mashable published an article on the social media Sharepocalypse. I was on a different topic, that of scaling and population, when[...]
Getting Started with Content Strategy
“A prospect went to our website prior to our meeting. Worst thing he could have done,” said the sales executive. “What we have on the[...]
Digital Product Strategy, Gamification, and the Evolution of UX
Our skills are becoming strategic rather than tactical
Embodied Interactions: In Touch With the Digital
Looking at new ways to make technology more human.
Designing Social Tools Around User Interests
About social interests
Serendipity: Beyond Recommendation
In a world of unlimited access to information and infinite choices, it can be hard to make decisions. We’ve created [...]
Google+: Of Circles and Followers
One of the most interesting aspects of Google+ are the Circles. What could be the idea behind this? What’s the [...]