Something that’s fascinated me about online metrics since I started working in online (quite a long time ago in internet [...]
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The process of publishing content, particularly when it includes content destined for the web, continues to be a mysterious process [...]
Many a scientific study has been commissioned and conducted exploring the fascinatingly complex cognitive process we go through when we[...]
Simple tips to get things done
How do content strategists work with IAs/designers/writers?
EuroIA is about community, and about learning and sharing knowledge. So it wasn’t a surprise that attendees showed up energetic [...]
Live report of Europe’s IA summit
Less than one year ago, most of my clients were requesting iPhone app design. Today they are still asking for [...]
I have been meaning to write about Likes and users interests for quite some time. But the matter is complicated. [...]
Is your design resistant to failure? If a worst case occurs, can the user recover and regain trust in your [...]