Steve Portigal discusses “the use of ethnographic research in the product development process and suggest how an understanding of culture is a crucial component in innovation” (PARC Forum, July 2010).
Duration: just over an hour
Steve Portigal discusses “the use of ethnographic research in the product development process and suggest how an understanding of culture is a crucial component in innovation” (PARC Forum, July 2010).
Duration: just over an hour
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