Designers, as makers of products and services, are key stewards of our planet because the products and services we design influence the[...]
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†Please Pay Attention to Your Tour Guide
Imagine you are in Beijing. You are visiting your grown daughter who moved there five months ago. In addition to seeing all the sights with[...]
UX: The New Brand Leaders
Like it or not, we, the UX community, are the new brand leads. Don’t believe me? My 65-year old mother used the words “poor user[...]
The Web and Beyond 2012: live report
We bring you a report from The Web and Beyond 2012. This year’s theme was 'Momentum', in recognition of the masses of people that are now[...]
Curating Consumption #4
We’re back with another round of some curious, provocative, amusing, and frightening observations that come from our daily experiences as[...]
User Research: Look & Listen
During the last few months I have been involved number of projects that involved a considerable amount of user research and testing.[...]
Mistaking the Edges for the Norm
One of the best lessons from social quantitative analysis in grad school (public policy) was learning to understand if you are viewing edge[...]
Lean UX is Nothing New
One of the most frequent critiques I hear about Lean UX is that it’s not new and that designers have been working this way for years.
How an MBA meets the silos challenge of UX
When I was applying to one particular job at a UX form in Stockholm the issue of my MBA came up in the interview. "How is your MBA useful[...]
Prototypes Are Vehicles of Shared Understanding
One way to minimize time spent creating documentation that will rarely be read and will constantly need updating is by [...]