The Windows 8 platform is a good example of how we are transitioning into a new level of integrated and convenient service experiences. A[...]
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John Cleese on Creativity
Great (and usable) advice from the master comedian.
What I Bring to UX from… James Bond
I’m the James Bond of user research. Okay, not really, but I do see parallels between what I do as a user researcher and the life of a[...]
All Experience is Organized
User experience designers seem to come in two flavors. Those who tackle the big form. And those who master the small form. Big form being[...]
Designing for Intimacy in A Tech Based Society
Two and a half years ago I met Koen. His wife just died of breast cancer after a long struggle against the disease. When we talked, we had[...]
User Experience in the Age of Sustainability
Designers, as makers of products and services, are key stewards of our planet because the products and services we design influence the[...]
User Research: Look & Listen
During the last few months I have been involved number of projects that involved a considerable amount of user research and testing.[...]
Sketching Out A Greater Understanding
Today on Radio Johnny Jeff Parks talks with Veronica Erb about her presentation at the 10th anniversary of UX Week [...]
Mistaking the Edges for the Norm
One of the best lessons from social quantitative analysis in grad school (public policy) was learning to understand if you are viewing edge[...]
Lean UX is Nothing New
One of the most frequent critiques I hear about Lean UX is that it’s not new and that designers have been working this way for years.