Radio Johnny: Steve Portigal on UX Hong Kong

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UX Hong Kong

Conference happening next year in Hong Kong in February 2012.

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Show time: 27 minutes 35 seconds

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Today on Radio Johnny Daniel Szuc speaks with Steve Portigal about the workshop he’ll be leading at UX Hong Kong this February. Steve shares the value of learning outside the traditional office environment and how we need to consider slowing down in our collective endeavor to create great experiences for other people.


The more mature I feel I become as a professional, the more I feel I need to embrace certain kinds of ambiguity and go towards that; not knowing what the answer is. I think there is a lot of pressure on us in our professional lives to say, we’ve got some data, we did the process, and now we’ve got the answer…it can be very threatening to say, I don’t know what’s going to happen…

If you want to make a change in general you have to recognize what you are doing and make an explicit choice to do something different. That’s, I think, where environments devoted to learning like conferences and workshops…are permission givers [to learn and share various experiences openly].

This may sound a little counter-intuitive but I think one of the themes that the workshop and this approach to research data is telling people is that it’s OK to slow down…when I say slow down…it’s really to look at a series of individual stories and individual insights; then to start to create patterns and new areas for opportunity…to start thinking broadly…


Steve discusses the need for all designers to take more time to understand the mountains of data we are forced to sift through before starting into our various processes and methodologies, including the implications of learning about the value of this data in the context of not just the user, but also our respective teammates.

Steve also articulates the need for people to become comfortable with ambiguity and how a workshop setting provides a “new lens for looking at these tools”. In addition, how workshops can lead to the opportunity for both facilitator and students to learn in a reciprocal manner from one another.

Show Notes

* Follow Steve Portigal on Twitter.
* Steve’s observations on Flickr.
* Learn about others who will be presenting at the first annual UX Hong Kong conference.
* Watch videos on Flickr that Daniel Szuc put together in promotion of the conference.
* Daniel Szuc talks about UX Hong Kong in a recent Radio Johnny episode.


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Daniel Szuc

Daniel Szuc is a Principal Consultant at a Apogee Usability Asia Ltd, based in Hong Kong, and previously worked on a usability team for Telstra Australia.

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