I recently joined a basketball team where everyone has a competitive, strong-willed personality. This makes it difficult for us to agree on and follow through with a single game plan. I knew that we needed to switch something up in order to be successful. I then realized that we all come from different backgrounds and probably all of us, in some way, know the best way to win. The only way to combine these backgrounds was to surrender my own strong hold, and hope that my team would do the same.
Now, my surrender was not giving up. I certainly didn’t throw away my own game plan, I just didn’t push it on to others. Instead, I took down my wall and let in all the other ideas, processed them, combined them with my own to come up with new ways to win. And guess what happened? As soon as I surrendered those around me began to as well.
Being a UX person on a project team is no different. We can think our UX way of thinking and doing is the best way all we want, but pushing that way on to an unreceptive team, or being unreceptive to new ideas ourselves, will never bring success. Instead we need surrender our strong hold. Once we do that not only will our team follow suit, but we can also begin to take in all the other knowledge around us, meld it with our way of doing and thinking and come to a successful solution for all.